We are not just building an insurance company.
We are crafting an Alpha experience and the very first moment of that experience begins with you.
We are looking for a receptionist with presence, professionalism, and people power.
Someone who can juggle ringing phones, restocking paperclips, and reassuring anxious walk-ins, all with calm, confidence, and a sharp outfit.
You will be the Alpha gatekeeper and a critical force in keeping our office running like a high-performance engine.
Job Responsibilities:
- Be Alpha Direct’s office gatekeeper-welcome visitors, answer the switchboard, direct traffic (the human kind), and manage enquiries..
- Support the wider Admin team with logistics, scheduling, and high level problem solving.
- Maintain meeting rooms and reception like your reputation depends on it, because it does.
- Ensure our office stock never run dry, anticipate needs before they arise as per EOQ requirement.
- Follow visitor and security procedures with quiet precision (and a smile).
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- Be the kind of teammate who others describe as “a life-saver” at least twice a week.
- Ensure the reception area, foyer and other office spaces are neat and tidy
- Always maintain a high level of personal presentation
- Coordinate general enquiries that are made in person, by phone, or over email and escalate complex queries to the appropriate Supervisors or Managers
- Provide administrative and logistical support to all departments.
- Perform clerical or administrative duties as needed
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Skills:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent time management
- Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment
- Must operate with a sense of urgency, quickly responding to relevant Stakeholders
- Must have a positive and professional attitude
- Must be detail oriented.
- Always demonstrate professionalism
- Be able to work well independently with an ability to work collaboratively with others.
- Must be able to maintain confidentiality, utilize judgment, and work with minimal supervision
- Friendly and confident personality
- Adept at multitasking
- Proficient use of Technology and Telephone systems
- Must follow safety and security procedures.
Experience:
- Post Secondary Education in Administration, Secretarial or related field
- Demonstrate proficiency with all applicable software packages including but not limited to; MS Office.
- Must be in possession of a valid driver’s license
- Minimum 3 years of relevant experience in a customer centric environment
Why Join Alpha Direct?
- Competitive pay and performance bonuses.
- Medical & Wellness benefits.
- Open, inclusive culture. We move fast and celebrate wins together.
- Long-term Employee share option scheme
If you are keen to do work that matters, make sure you apply.
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Closing Date: 23rd May 2025
No pressure, but…don’t miss out.
Only shortlisted candidates will be contacted
